Contact us

PAYBACK members
Our Contact Centre number is 1860-258-5000 (Call rates as per your tariff plan). In case you are unable to connect with our Contact Center, please get in touch with your telecom service provider as this service may have been barred for you.

Alternatively, you can reach us at 080-401 464 68 or write to us using this contact form.

Check your point balance by sending us SMS PBBAL <space><last four digits of your PAYBACK card number> to 9212146468 from your registered mobile number (National SMS charges apply)

If you are interested in becoming a PAYBACK partner, write to

For Corporate or Media related queries write to or reach us at 


Loyalty Solutions & Research Pvt. Ltd.

Ground and First Floor, Plot No. 34, Sector 44, Institutional Area, Gurgaon

12203, Haryana, India

For member related queries, please write to