Data privacy statement

for the website of PAYBACK GmbH
(you can find our Data Privacy Statement for here)


1. Subject of this Data Privacy Statement

We at PAYBACK GmbH (hereinafter also referred to as: “we” or “PAYBACK” for short; see also our Legal Notice) are pleased about your interest in our company website,

With this Data Privacy Statement, we want to inform you what personal data (hereinafter simply: “data”) is collected when you visit and use the website’s services, and what data we process or use.

You can find the Data Privacy Statement for our website here.


2. Responsible office, service provider and contact partner

PAYBACK GmbH is the service provider in the sense of the German Telemedia Act (TMG), and the responsible office in the sense of the Federal Data Protection Act (BDSG).

If you have any questions or comments about this Data Privacy Statement or about data privacy in general, please contact us via the following email address:


3. Collection and use of your data

The relevant data and what we collect, as well as how we use it, depends on whether you are visiting our website for purely informational purposes or want to use the services we offer on the site (e.g. subscribing to the newsletter):

a) Purely informational use

For purely informational use, you do not need to provide us with any personal data. Rather, in this case we will only collect and use data that is automatically provided to us by your web browser (e.g. the date and time you visited one of our web pages, browser type and browser settings, operating system used, the last page you visited, the volume of data transmitted, access status, and possibly your IP address). 

We will only collect and use this data to allow you to call up the desired web pages, as well as for statistical purposes, where legally permissible, in order to improve our website.

If your browser provides us with your IP address, we will only save this address for the duration of your visit; no person-specific analysis will take place.

b) Using our services

If you use the services offered on our website, such as requesting informational materials or subscribing to a newsletter, we may need to request and use additional (possibly personal) data from you. This is done for the purpose of providing the desired service.

c) Use of service providers

For the abovementioned purposes, we may share your data with the technical service providers who support us (e.g. hosting, web servers, etc.). We have chosen these providers carefully and hired them according to the statutory requirements.

For the rest, your data will not be shared with third parties unless we are legally obligated to do so.


4. Email newsletter/ your consent

When you sign up for our email newsletter service, we only need your name and email address to send the newsletter to you.

By subscribing to a newsletter, you are also agreeing to the use of the email address and name you provided for this purpose.

For security reasons, we use a “double opt-in” process: after you subscribe to the newsletter, we will send a confirmation email to the email address you provided. Once you confirm this, you will receive the newsletter. That way, we ensure that only you can personally sign up for the newsletter, as the owner of the provided email address.You can unsubscribe from the newsletter at any time. To do so, click on the “Unsubscribe from newsletter” link provided in each newsletter, or log in to the website using your email address and unsubscribe from the newsletter. With this second approach, you can also edit your data (name and email address) at any time.


5. Use of cookies

Our website uses a technology known as cookies. Cookies are small text files that are sent to your browser by our web server when you visit our website, and which are then stored on your computer for later use.

We use session cookies (also known as temporary cookies) on the one hand, which are exclusively saved on a temporary basis for as long as you are using one of our web pages. The purpose of these cookies is to continue to identify your computer during your visit to our website when you switch from one of our web pages to another, and to determine when your visit ended. The cookies will be deleted as soon as you close your browser session.

Anderseits verwenden wir auch sog. persistente Cookies (auch als dauerhafte oder permanente Cookies bezeichnet). Diese Cookies werden nicht automatisch bei Ende einer Browsersitzung gelöscht, sondern besitzen ein Verfallsdatum, mit dessen Erreichung deren Löschung erfolgt. In solchen Cookies speichern wir Daten für Google Analytics (siehe auch Abschnitt 6).

We also use “persistent cookies” (also known as “permanent cookies”). These cookies are not deleted automatically at the end of a browser session, but have an expiration date after which the cookies are deleted. These cookies are used to save data for Google Analytics (see also Section 6).

We do not save personal data in cookies in either case. We also do not use any technology that could link information gathered through cookies to your user data.

You are free to decide whether you want your browser to accept cookies from us, and whether your browser will allow us to retrieve them or not. You can determine this by changing your browser settings. 

For instance, in your browser, you can disable cookies, limit them to specific websites, or configure your browser to automatically notify you and ask for permission before a cookie is placed. You can manually delete cookies that we have placed at any time. 

You can also use our web pages without cookies, but for technical reasons this will limit their functionality.



7. Right of objection and usage profiles

Where legally permissible, we create usage profiles for advertising and market research purposes, and to ensure the need-based design of our website and its services; this is done by using cookies. These usage profiles are created either without any personal reference, or using pseudonyms. In the event that pseudonyms are used, you can object to this at any time. To do so, please contact or adjust your browser settings so that the browser does not accept any cookies from us (see also the information on cookies above).

If you have granted rights to us under data privacy law, you can also revoke these at any time with effect for the future. To do so, please also use the abovementioned email address.


9. Social media plugins

We do not use any social media plugins on PAYBACK.NET, such as the Facebook “Like” button. 


10. Data security

In order to provide technical protection for your data, we implement very strict technical and organizational security measures. In addition, we continuously improve these according to the state of technological development. 


11. Redirects

Our web pages contain links to other service providers, particularly other companies within our group. When you click on one of these links, you will be redirected to a new page. If the page is operated by another company, the other company is responsible or liable for the page’s content and data privacy guidelines.


July 2016