Our company group.
Professional customer management
assures our partners' success

We have been helping companies understand their customers better since 1998. After all, only satisfied customers keep coming back. At our headquarters in Munich and offices in Rome, Warsaw, Gurugram, Vienna and Mexico City, we take care of the success of our partners around the world.

Our professional approach to customer management enables us to help companies create individually tailored solutions. Our two subsidiaries – PAYBACK and Loyalty Partner Solutions – cover the entire range of customer management services: from CRM consulting and the design and implementation of individual bonus programmes to the management of complex individual processes and highly effective multichannel marketing.

We have been part of the American Express Group since 2011. At the Loyalty Partner Group, we keep our finger on the pulse. We offer a modern working environment and excellent prospects to motivated applicants from all areas of expertise.

More about Loyalty Partner

PAYBACK is the most successful German bonus programme and largest multichannel marketing platform. Around 30 million customers in Germany and more than 650 partners trust our products and services. Our success is also growing around the world day by day – we now have approx. 120 million customers in six countries. 7 million active customers use our mobile services via the PAYBACK app.

The PAYBACK Programme

The providers of the largest and most successful customer loyalty programme in Germany rely on the expertise of Loyalty Partner Solutions. In the field of customer management, we provide comprehensive consulting services coupled with many years of experience in delivering major IT projects and operating complex customer loyalty programmes.

Loyalty Partner Solutions designs and implements successful customer loyalty programmes and, if required, takes over the operation and management of CRM processes.

More about Loyalty Partner Solutions


Do you want to be a part of an extraodinary team? Find all jobs of our Group companies

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Take a look at the PAYBACK world and see how we work at PAYBACK.  


PAYBACK frequently appears at many careers fairs. Our recruitment team is sure to visit your area soon! We look forward to meeting you at our exhibition stand. Find a list of upcoming dates here.