PAYBACK Key Account Management & Sales:
everything to ensure the success of our
programme partners

PAYBACK – Germany’s strongest partner network in the retail sector

PAYBACK is the largest and most successful multi-partner loyalty programme. Customers can collect points in store and online from over 650 companies and redeem them however they choose. The appealing mix of businesses and attractive services and products in all areas of everyday life guarantees our prominent position and our success. We have recently established strong partnerships with major companies including Deutsche Telekom, REWE and Thalia, plus numerous online partners.

Key Account Management & Sales at PAYBACK

We are the first point of contact for the requests and concerns of PAYBACK partners and we make sure that they are successful with us. From the acquisition of new partners to successful integration into the programme, we provide advice and support to our partners. Our Partner Managers convey partners’ requests to the company and are also the voice of the PAYBACK organisation in communication with partners. We maintain a close and trusting relationship with our partners and coordinate all activities with the relevant teams in the company such as Marketing, Product Management and IT, or external providers.

We also work together with our partners on the strategic development of the programme.


How Key Account Management & Sales contributes to the company’s success

We synchronise the requirements of partner companies with the opportunities offered by the PAYBACK programme. By doing so, we enable PAYBACK partners to make optimum use of our multichannel marketing services. We produce joint marketing plans to achieve our partners’ sales targets, which in turn assures the success of the PAYBACK programme. We impress our customers on a regular basis with our measurable performance, not least with our targeted and tailored approach to 29 million customers.


What makes our work so exciting

The success of our partners is always our top priority. Our partners are as varied as the activities they carry out. Our main tasks are developing and advising our partners in the long term. We jointly produce suitable marketing plans and only ‘sell’ when we ourselves are confident of measurable success.

PAYBACK has been awarded as "Top Employer" in 2019 for the 13th time in a row.

PAYBACK has been awarded with the Fair Company seal. Students and Young professionals find a responsible and transparent corporate culture at PAYBACK. More

Fancy becoming part of an exceptional team? Click here for the Loyalty Partner job site with all the current job vacancies in our company group.


PAYBACK frequently appears at many careers fairs. Our recruitment team is sure to visit your area soon! We look forward to meeting you at our exhibition stand. Find a list of upcoming dates here.